Project Description
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National Trust reviews its need for in-house creative skills with visitor engagement in mind
Our strategy lead, Dee Halligan, has worked with the National Trust over years working on what they term ‘new audiences and new spaces’. This specific brief explored their need to build their capacity and deliver creative approaches to their destination sites in house. Through a participatory process, working nationally and through all levels of the organisation, we reviewed needs, made recommendations, and designed and prototyped tools for internal use in teams.
Project details
Year: 2017-2018
Client: National Trust
Team: Dee Halligan
Categories: Research and strategy, Facilitation
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