Knole visitor experience, a strategic shift for the National Trust2019-09-04T18:28:00+00:00

Project Description

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Knole visitor experience, finding relevance in a 400 room medieval house

Knole is a singular piece of English heritage, which represents many of the challenges of heritage engagement: physically inaccessible, cold and dark, fragile, significant but not showy, not firmly associated with stars or storylines. £45m was spent on capital and conservation works and our director, Dee Halligan, was tasked with developing an approach to visitor engagement and interpretation, ideally an approach which could have relevance across the National Trust.

Project details

Year: 2013-2015
Client: National Trust
Team: Dee Halligan
Categories: Research & strategy, Creative programmes

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